WooCommerce

We look forward to discussing your ideas.

NOTE: Please do not post links to/promote products outside of the WooCommerce.com catalog. This is not a sales channel. Links to outside sources, intended for spam or self-promotion, will be marked as spam.

How can we improve WooCommerce?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Fully custom designed emails in Follow-up

    Emails are a huge part of the brand recognition and trust. Especially with a tool like Follow-up that can almost fully replace Mailchimp.

    But to have a custom design email (and I mean high quality) in place I reach one of two issues when I try to implement them:

    1. The editor is too weak, it doesn't allow us to create OR add custom HTML code (it breaks).

    2. When using the Template it looks perfect but shortcodes aren't supported.

    What would it takes to make this happen? On our end, it's the last piece missing to make this plugin…

    31 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
    • Exclude Products or Categories by Current Order, not Customer Order History

      Currently you can only exclude products or categories by Customer Lifetime Purchase History. This greatly hinders our ability to target and interact with repeat customer.

      Exclusions should be focused on Current Order, not Lifetime Customer Purchase History.

      One example, if product buys Product A in March, they receive several emails about the status of their order. But if they re-order Product A in the future, they no longer get any status updates about their new order if we use the current Exclusion capabilities.

      30 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
      • add more options to Email Follow up manual emails

        Hi,

        I would like to see more options to filter manual emails, as well as more variables available for the manual emails. For example, we have a subscription service and we ship a physical product at the end of each month. We would like to send a follow-up email to all active subscribers, or all pending orders about 3 days before shipping to have them confirm their shipping address (We've had a lot of issues with customers changing their shipping address after their order for the month being placed and complaining because their order shipped to the old address)

        We…

        16 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • WPML compatibility with Follow Ups

          Hi,

          It would be nice, when we have a multilingual website with WPML, that Follow-Up Emails send the email notifications in the good language : the language of the user.

          Thanks

          13 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • Add the "limit usage to x items" field to follow up generated coupons

            Currently any coupon generated by follow up emails is missing the option to set an item limit. This field is present in normal coupons under usage limits when using product or product% type coupons. This missing fields means coupons made by follow up emails are open to abuse and can be used on an infinite number of items in the cart.

            12 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • Add ability to link to product review anchor link in Follow Up email

              When creating a follow up email to remind customers to review their purchased products, it would be great if the link to the product page could link directly to the product review anchor link (#reviews).

              That way, customers clicking through to write a review can jump straight to the review rather than have to look for the link on the product page.

              11 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
              • Follow-Up Emails should be able to prevent email if customer has already purchased

                The Follow-Up emails can send a timed email to customers who buy a certain product. There is the option to include a voucher, so that they you can try to up-sell.

                However, there is no way to prevent the email if the customer has already bought the up-sold product. This results in customers receiving the email, realising that they could have got a voucher, and then asking for money back.

                So, without this feature, the follow-up emails can lead to losing money on some sales!

                10 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                • Follow-up Emails QUEUE

                  I see that the Follow-up Emails does not have the possibility to show an e-mail queue. Currently it's impossible to see what mails are queued for sending. In my opinion, not being able to see and know what mails are queued, is very immature. I suggest adding a possibility to show the mail queue, so you see a list of mails that are to be sent in the future.

                  8 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • Ability to automatically follow up on Abandoned Carts

                    Be able to setup a default message that is sent to every abandoned cart's email id. Basically asking him to come back and complete his purchase.

                    8 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • Enable the follow-up emails extension to have different "from" email addresses than the default. This will help personalize the follow-ups.

                      Enable the follow-up emails extension to have different "from" email addresses than the default. This will help personalize the follow-ups, since that's the whole idea to begin with. Our default email is "admin" or "info" or "customer service" typically. Follow-ups would be nice to show up as being from real people.

                      7 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • First Name and Surname

                        Can we have the ability to have First Names and Surnames in the default sign-up form on Follow-Up Emails....the product is promoted as having personalised emails....but it is it not possible to create a mailing list with personalised details such as First Name in the default sign-up form unless the list is formed from a customer list....

                        7 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • 'Select All' box in Follow Up Emails' Manual Email section

                          It would be nice if we could create a one-time email to send out to all of our customers and subscribers (all that have not unsubscribed) in order to send out a broadcast message about site changes, deals, etc...

                          6 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • Follow-up Emails – Sensei variables

                            I do want to use the teachers name as a variable form Sensei, this wood make the email feel much more personal than one email form the website.

                            What I want is:

                            {teacher_first_name}
                            {teacher_name}

                            And a link to the course, the learner is taking:

                            {course_url}

                            So the learner can just click and go to the course.

                            Peder

                            6 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • Follow Up Emails extension does not support HTML formatted emails

                              Follow Up Emails extension does not support HTML formatted emails

                              6 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                              • Allow Follow Up Emails to email someone a set time BEFORE their subscription expires

                                It would be cool if Follow Up Emails could send email a set time (eg 2 days) BEFORE a subscription expires - at the moment you can do this after the subscription expires, but not before.

                                5 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                • Follow-Up Emails - Return 'Customer' for guest checkouts

                                  Follow-Up Emails is pretty awesome. Definitely helps build a relationship with customer. For people who opt to check out with guest account, the FUE extension currently returns nothing when the variable {customer_name} (or {customer_first_name}) finds nothing in the user name field (empty because they checked out as guest). So if you use those variables, FUE returns: "Dear " instead of "Dear John" for guest accounts. Yet these people still had to supply a name to negotiate checkout. FUE just doesn't pull the name from that spot. Even if FUE would return "Dear Customer" instead of "Dear " that would be…

                                  4 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                  • Follow Up emails with Product Add-On variables

                                    Hi, I'd love Follow Up emails to be able to use Product Add-On variables.

                                    This would make the Follow Ups that much more targeted, relevant and personal.

                                    4 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                    • Autocomplete [fue_subscribe] with customer email

                                      Add the extra field "value" to the [fue_subscribe] shortcode to autofill the input with the customers email. Benefit: User doesn’t have to enter it manually to subscribe to a list (especially helpful when used on the my account page).

                                      4 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                      • Be able to insert order details using one variable / shortcode

                                        Hi there,

                                        Now I can insert some of the details of the order in the follow up emails using variables. But there isn't a variable for every order data. I want to insert 'VAT type' because I have items with different VAT types and amounts, and I want to display these separately. I want to show coupon discounts used during order, etc. If I use the default WC emails, I got everything in the order completed emails. It would be good to be able to insert the same order details into follow up emails as well. Best would be if…

                                        3 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                        • Trigger: Select multiple categroies

                                          Ability to select multiple categories as a trigger, when “Enable for a specific category” is selected.

                                          3 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          ← Previous 1
                                          • Don't see your idea?

                                          WooCommerce

                                          Feedback and Knowledge Base