WooCommerce

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  1. Fully custom designed emails in Follow-up

    Emails are a huge part of the brand recognition and trust. Especially with a tool like Follow-up that can almost fully replace Mailchimp.

    But to have a custom design email (and I mean high quality) in place I reach one of two issues when I try to implement them:

    1. The editor is too weak, it doesn't allow us to create OR add custom HTML code (it breaks).

    2. When using the Template it looks perfect but shortcodes aren't supported.

    What would it takes to make this happen? On our end, it's the last piece missing to make this plugin…

    26 votes
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    • add more options to Email Follow up manual emails

      Hi,

      I would like to see more options to filter manual emails, as well as more variables available for the manual emails. For example, we have a subscription service and we ship a physical product at the end of each month. We would like to send a follow-up email to all active subscribers, or all pending orders about 3 days before shipping to have them confirm their shipping address (We've had a lot of issues with customers changing their shipping address after their order for the month being placed and complaining because their order shipped to the old address)

      We…

      16 votes
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      • Add the "limit usage to x items" field to follow up generated coupons

        Currently any coupon generated by follow up emails is missing the option to set an item limit. This field is present in normal coupons under usage limits when using product or product% type coupons. This missing fields means coupons made by follow up emails are open to abuse and can be used on an infinite number of items in the cart.

        12 votes
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        • Add ability to link to product review anchor link in Follow Up email

          When creating a follow up email to remind customers to review their purchased products, it would be great if the link to the product page could link directly to the product review anchor link (#reviews).

          That way, customers clicking through to write a review can jump straight to the review rather than have to look for the link on the product page.

          11 votes
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          • WPML compatibility with Follow Ups

            Hi,

            It would be nice, when we have a multilingual website with WPML, that Follow-Up Emails send the email notifications in the good language : the language of the user.

            Thanks

            7 votes
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            • Allow Follow Up Emails to email someone a set time BEFORE their subscription expires

              It would be cool if Follow Up Emails could send email a set time (eg 2 days) BEFORE a subscription expires - at the moment you can do this after the subscription expires, but not before.

              5 votes
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              • Follow-Up Emails - Return 'Customer' for guest checkouts

                Follow-Up Emails is pretty awesome. Definitely helps build a relationship with customer. For people who opt to check out with guest account, the FUE extension currently returns nothing when the variable {customer_name} (or {customer_first_name}) finds nothing in the user name field (empty because they checked out as guest). So if you use those variables, FUE returns: "Dear " instead of "Dear John" for guest accounts. Yet these people still had to supply a name to negotiate checkout. FUE just doesn't pull the name from that spot. Even if FUE would return "Dear Customer" instead of "Dear " that would be…

                4 votes
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                • First Name and Surname

                  Can we have the ability to have First Names and Surnames in the default sign-up form on Follow-Up Emails....the product is promoted as having personalised emails....but it is it not possible to create a mailing list with personalised details such as First Name in the default sign-up form unless the list is formed from a customer list....

                  4 votes
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                  • Trigger: Select multiple categroies

                    Ability to select multiple categories as a trigger, when “Enable for a specific category” is selected.

                    3 votes
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                    • Follow up email plugin - Add Item URL

                      Before the last update I was able to add {item Url} to Storewide emails and all products. This feature has now been removed in latest update and can only be used on storewide and specific products meaning I have to create 207 separate emails for this to work.

                      3 votes
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                      • Follow Up Emails and Subscription Renewal Order Completion

                        Add a trigger for subscription "renewal order completed" in Follow-Up emails.

                        Presently, we only have the ability to send email at order completion, which also sends the email when a subscription is ordered and then automatically completed. This is difficult with orders that renew on a given period and therefor the first order is essentially not actually shipped, just automatically marked as completed to remove from order queue.

                        3 votes
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                        • Follow-up emails and shipment tracking plug-in integration

                          Ability to see shipment tracking information as optional variables for follow-up emails.

                          3 votes
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                          • Follow Up emails with Product Add-On variables

                            Hi, I'd love Follow Up emails to be able to use Product Add-On variables.

                            This would make the Follow Ups that much more targeted, relevant and personal.

                            3 votes
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                            • Follow Ups extension to recognise email changes. The extension doesn't recognise when a subscriber changes their email address

                              Currently, the plugin doesn't recognise when a subscriber updates their email address resulting in undelivered emails. With subscription lengths between 1 & 5 years, we have a lot of email changes and this means a lot of undelivered emails, which leads to a drop in renewals. All emails are queued using the subscriber's email address at the time of queuing. I get that. However, it would be extremely helpful if Follow Ups was connected to the Subscriptions data base somehow so that it can recognise email address changes. Something automated...something that is triggered in Follow Ups to scan subscriptions for…

                              3 votes
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                              • Payment reminder for Follow Up Emails extention

                                When an BACS order is on hold for several days, I want to send the customer a payment reminder after x days.
                                I think you can use Follow Up Emails for that (using Store Wide Emails), but I am missing some features.
                                I like to include the total amount (as a Available Variable) within the email content. And I also like to include the actual order within the email content. Both features are needed, in case a customer has lost their order details.

                                There is a plugin "WooCommerce Payment Reminder", however you still have to click a button after x…

                                2 votes
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                                • Follow Ups: only send emails if customer wants them

                                  Hi, i want to avoid sending emails to people, who dont want to receive emails anymore. So my idea is to subscribe customers automaticly to a list, where they can unsubscribe if they dont want to get emails. follow up mail now checks if the customer has subscribed to this list and sends followups only if they are subscribed.

                                  happy voting :)
                                  daniel

                                  1 vote
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                                  • Minimum $ purchase for Product/Category Follow-up Email

                                    It would be useful for Product/Category Follow Up emails to only be sent to customers who has purchased a particular product and made a minimum dollar amount purchase. This will avoid a never-ending cycle of emails (and coupon codes) being sent to a paying customer.

                                    EX: Whenever someone purchases a product from me I want to automatically send them an email with a coupon code coax them to purchase another of the same product at a cheaper price. However this means that the customer will receive another coupon code every single time they use a coupon code. It becomes a…

                                    1 vote
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                                    • For the Follow-Up Extension to differentiate between automatic and manual subscriptions.

                                      Using the 'subscription email' section in Follow-ups, it would be great if there was a feature that enabled the system to recognise the difference between subscriptions on automatic renewal and subscriptions on manual. This would mean the renewal reminder emails could target a particular subscription (ie. for automatic subscriptions; This is courtesy email to remind you that your membership is due to expire soon and the cost of your membership renewal will be automatically debited from your nominated credit card on [date inserted].

                                      Cheers,

                                      Sally

                                      1 vote
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                                      • Autocomplete [fue_subscribe] with customer email

                                        Add the extra field "value" to the [fue_subscribe] shortcode to autofill the input with the customers email. Benefit: User doesn’t have to enter it manually to subscribe to a list (especially helpful when used on the my account page).

                                        1 vote
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                                        • Advance Notifications enhancement

                                          It would be great to allow custom email notifications on a per variation basis. I have a use case for this where we would like to notify as sub-association when a particular test (virtual product) is selected.

                                          1 vote
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