WooCommerce

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  1. Fully custom designed emails in Follow-up

    Emails are a huge part of the brand recognition and trust. Especially with a tool like Follow-up that can almost fully replace Mailchimp.

    But to have a custom design email (and I mean high quality) in place I reach one of two issues when I try to implement them:

    1. The editor is too weak, it doesn't allow us to create OR add custom HTML code (it breaks).

    2. When using the Template it looks perfect but shortcodes aren't supported.

    What would it takes to make this happen? On our end, it's the last piece missing to make this plugin…

    24 votes
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    • add more options to Email Follow up manual emails

      Hi,

      I would like to see more options to filter manual emails, as well as more variables available for the manual emails. For example, we have a subscription service and we ship a physical product at the end of each month. We would like to send a follow-up email to all active subscribers, or all pending orders about 3 days before shipping to have them confirm their shipping address (We've had a lot of issues with customers changing their shipping address after their order for the month being placed and complaining because their order shipped to the old address)

      We…

      15 votes
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      • WPML compatibility with Follow Ups

        Hi,

        It would be nice, when we have a multilingual website with WPML, that Follow-Up Emails send the email notifications in the good language : the language of the user.

        Thanks

        7 votes
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        • Add ability to link to product review anchor link in Follow Up email

          When creating a follow up email to remind customers to review their purchased products, it would be great if the link to the product page could link directly to the product review anchor link (#reviews).

          That way, customers clicking through to write a review can jump straight to the review rather than have to look for the link on the product page.

          7 votes
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          • Add the "limit usage to x items" field to follow up generated coupons

            Currently any coupon generated by follow up emails is missing the option to set an item limit. This field is present in normal coupons under usage limits when using product or product% type coupons. This missing fields means coupons made by follow up emails are open to abuse and can be used on an infinite number of items in the cart.

            6 votes
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            • Allow Follow Up Emails to email someone a set time BEFORE their subscription expires

              It would be cool if Follow Up Emails could send email a set time (eg 2 days) BEFORE a subscription expires - at the moment you can do this after the subscription expires, but not before.

              5 votes
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              • Follow-Up Emails - Return 'Customer' for guest checkouts

                Follow-Up Emails is pretty awesome. Definitely helps build a relationship with customer. For people who opt to check out with guest account, the FUE extension currently returns nothing when the variable {customer_name} (or {customer_first_name}) finds nothing in the user name field (empty because they checked out as guest). So if you use those variables, FUE returns: "Dear " instead of "Dear John" for guest accounts. Yet these people still had to supply a name to negotiate checkout. FUE just doesn't pull the name from that spot. Even if FUE would return "Dear Customer" instead of "Dear " that would be…

                4 votes
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                • Follow Up Birthday

                  In the Follow Up plugin would be great if will can send a birthday message.

                  4 votes
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                  • First Name and Surname

                    Can we have the ability to have First Names and Surnames in the default sign-up form on Follow-Up Emails....the product is promoted as having personalised emails....but it is it not possible to create a mailing list with personalised details such as First Name in the default sign-up form unless the list is formed from a customer list....

                    4 votes
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                    • Be able to send emails by user type

                      It would be great to be able to send follow up emails to different user types. Offering different customer levels different discounts etc.

                      This would also be good for sending newsletters... different emails to wholesale customers etc.

                      3 votes
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                      • Trigger: Select multiple categroies

                        Ability to select multiple categories as a trigger, when “Enable for a specific category” is selected.

                        3 votes
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                        • Follow up email plugin - Add Item URL

                          Before the last update I was able to add {item Url} to Storewide emails and all products. This feature has now been removed in latest update and can only be used on storewide and specific products meaning I have to create 207 separate emails for this to work.

                          3 votes
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                          • Have option to send follow-up emails at chosen timeframe

                            Sometimes, customers buy our products late at night, we send a automated confirmation 1 hour later. It would be great to have an option to only send follow-up emails at a chosen timeframe, for example, business hours. We'd like to have a personal touch on our emails, so sending one at 1.32am looks a bit strange.

                            3 votes
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                            • Follow Up emails with Product Add-On variables

                              Hi, I'd love Follow Up emails to be able to use Product Add-On variables.

                              This would make the Follow Ups that much more targeted, relevant and personal.

                              3 votes
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                              • Remove the timestamp so the order date is formatted like Month, Day, Year

                                Right now when pulling the order date into Zapier the format outputted looks like this: 2016-01-26T21:47:02-08:00

                                I would like to it to look more readable, like this: January 26, 2016

                                3 votes
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                                • Featured Image Shortcode

                                  Shortcodes should be added to display a lessons, course or products featured image.

                                  3 votes
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                                  • Resend email to user that did NOT open previews email

                                    A good idea will be if I will be able to resend email to all user that got my previews email but did NOT open it.

                                    3 votes
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                                    • More filter / trigger options (for example language of the user)

                                      In order to create different emails to different user languages would be ideal to have a new filter for user variables, i.e Language.

                                      Thanks.

                                      3 votes
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                                      • Way to hook into Automated Follow-up Emails plugin?

                                        http://docs.woothemes.com/document/automated-follow-up-emails/

                                        I'm wondering if there's a way to create a hook so that if a user on my website signs up for my newsletter (MailChimp), their email address is passed into the Automated Follow-up Email plugin BEFORE going to MailChimp. This way the AFE plugin can generate a coupon code for that user and mail it off, and then the user's email address gets passed onto MailChimp to be added to the list.

                                        Is this possible?

                                        2 votes
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                                        • Import Customers (not manually) into Followups

                                          It seems kind of odd that Followups has no automated way to import current subscribers and customers that already exist. These people are already in the Woo db - but with followups they have to be added manually.

                                          I just didn’t see an automated way to import them into Followups. I know they can be added manually, and new customers after the fact. But I just wanted to import the existing customers that are already there.

                                          2 votes
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