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  1. Follow Up emails with Product Add-On variables

    Hi, I'd love Follow Up emails to be able to use Product Add-On variables.

    This would make the Follow Ups that much more targeted, relevant and personal.

    11 votes
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  2. Fully custom designed emails in Follow-up

    Emails are a huge part of the brand recognition and trust. Especially with a tool like Follow-up that can almost fully replace Mailchimp.

    But to have a custom design email (and I mean high quality) in place I reach one of two issues when I try to implement them:

    1. The editor is too weak, it doesn't allow us to create OR add custom HTML code (it breaks).

    2. When using the Template it looks perfect but shortcodes aren't supported.

    What would it takes to make this happen? On our end, it's the last piece missing to make this plugin…

    51 votes
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  3. Autocomplete [fue_subscribe] with customer email

    Add the extra field "value" to the [fue_subscribe] shortcode to autofill the input with the customers email. Benefit: User doesn’t have to enter it manually to subscribe to a list (especially helpful when used on the my account page).

    4 votes
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  4. WPML compatibility with Follow Ups

    Hi,

    It would be nice, when we have a multilingual website with WPML, that Follow-Up Emails send the email notifications in the good language : the language of the user.

    Thanks

    24 votes
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  5. For the Follow-Up Extension to differentiate between automatic and manual subscriptions.

    Using the 'subscription email' section in Follow-ups, it would be great if there was a feature that enabled the system to recognise the difference between subscriptions on automatic renewal and subscriptions on manual. This would mean the renewal reminder emails could target a particular subscription (ie. for automatic subscriptions; This is courtesy email to remind you that your membership is due to expire soon and the cost of your membership renewal will be automatically debited from your nominated credit card on [date inserted].

    Cheers,

    Sally

    1 vote
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  6. Add ability to link to product review anchor link in Follow Up email

    When creating a follow up email to remind customers to review their purchased products, it would be great if the link to the product page could link directly to the product review anchor link (#reviews).

    That way, customers clicking through to write a review can jump straight to the review rather than have to look for the link on the product page.

    17 votes
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  7. Follow up email plugin - Add Item URL

    Before the last update I was able to add {item Url} to Storewide emails and all products. This feature has now been removed in latest update and can only be used on storewide and specific products meaning I have to create 207 separate emails for this to work.

    3 votes
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  8. Followup emails to ALL customers for Wooticket Events

    Currently Follow up email can only be sent to customers who have bought a Wootickets Event. It would also be useful if there were an option to send Emails about Wooticket Events to all customers. That way you can inform customers that there is an upcoming event available. This would keep customers engaged and generate more sales.

    2 votes
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  9. Minimum $ purchase for Product/Category Follow-up Email

    It would be useful for Product/Category Follow Up emails to only be sent to customers who has purchased a particular product and made a minimum dollar amount purchase. This will avoid a never-ending cycle of emails (and coupon codes) being sent to a paying customer.

    EX: Whenever someone purchases a product from me I want to automatically send them an email with a coupon code coax them to purchase another of the same product at a cheaper price. However this means that the customer will receive another coupon code every single time they use a coupon code. It becomes a…

    1 vote
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  10. Follow-up Emails – Sensei variables

    I do want to use the teachers name as a variable form Sensei, this wood make the email feel much more personal than one email form the website.

    What I want is:

    {teacher_first_name}
    {teacher_name}

    And a link to the course, the learner is taking:

    {course_url}

    So the learner can just click and go to the course.

    Peder

    7 votes
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  11. add more options to Email Follow up manual emails

    Hi,

    I would like to see more options to filter manual emails, as well as more variables available for the manual emails. For example, we have a subscription service and we ship a physical product at the end of each month. We would like to send a follow-up email to all active subscribers, or all pending orders about 3 days before shipping to have them confirm their shipping address (We've had a lot of issues with customers changing their shipping address after their order for the month being placed and complaining because their order shipped to the old address)

    We…

    19 votes
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  12. Payment reminder for Follow Up Emails extention

    When an BACS order is on hold for several days, I want to send the customer a payment reminder after x days.
    I think you can use Follow Up Emails for that (using Store Wide Emails), but I am missing some features.
    I like to include the total amount (as a Available Variable) within the email content. And I also like to include the actual order within the email content. Both features are needed, in case a customer has lost their order details.

    There is a plugin "WooCommerce Payment Reminder", however you still have to click a button after x…

    2 votes
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  13. Follow-Up Emails should be able to prevent email if customer has already purchased

    The Follow-Up emails can send a timed email to customers who buy a certain product. There is the option to include a voucher, so that they you can try to up-sell.

    However, there is no way to prevent the email if the customer has already bought the up-sold product. This results in customers receiving the email, realising that they could have got a voucher, and then asking for money back.

    So, without this feature, the follow-up emails can lead to losing money on some sales!

    14 votes
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  14. Follow-up Emails QUEUE

    I see that the Follow-up Emails does not have the possibility to show an e-mail queue. Currently it's impossible to see what mails are queued for sending. In my opinion, not being able to see and know what mails are queued, is very immature. I suggest adding a possibility to show the mail queue, so you see a list of mails that are to be sent in the future.

    8 votes
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  15. Timed release feature on "Follow-Up Emails"

    A feature on "Follow-up Emails" where batches of emails can be sent over a period of time. For example, if you have 1000 emails to send out can a feature say send 'x' emails every 'x' minutes (i.e.., send 100 emails every '30' minutes). In my case my hosting company will block bulk mailing of emails because the email servers get overloaded so sending in timed batches would avoid this situation.

    1 vote
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  16. Follow-up Emails - Reminder for Courses & Appointments

    It would be very helpful for Follow-up Emails plug-in to have a Reminder for people who sell Courses & Appointments. Ideally the reminder can be linked with the product date/course date and a reminder email could go out a few days before the course or specified time.

    1 vote
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  17. Enabling Follow Up Email to Send Manual Emails to Existing Customers

    I've been able to install the controversial Follow Up Emails (finally) but to my surprise, I can't send manual emails to my existing customers!! WHAT HAPPENED???

    Is it possible or does that Roy H guy didn't know that it was doable?

    Anyway, it SHOULD work with previous customers too.

    1 vote
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  18. Enable the follow-up emails extension to have different "from" email addresses than the default. This will help personalize the follow-ups.

    Enable the follow-up emails extension to have different "from" email addresses than the default. This will help personalize the follow-ups, since that's the whole idea to begin with. Our default email is "admin" or "info" or "customer service" typically. Follow-ups would be nice to show up as being from real people.

    7 votes
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  19. Follow-Up Emails - Return 'Customer' for guest checkouts

    Follow-Up Emails is pretty awesome. Definitely helps build a relationship with customer. For people who opt to check out with guest account, the FUE extension currently returns nothing when the variable {customer_name} (or {customer_first_name}) finds nothing in the user name field (empty because they checked out as guest). So if you use those variables, FUE returns: "Dear " instead of "Dear John" for guest accounts. Yet these people still had to supply a name to negotiate checkout. FUE just doesn't pull the name from that spot. Even if FUE would return "Dear Customer" instead of "Dear " that would be…

    4 votes
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  20. Allow Follow Up Emails to email someone a set time BEFORE their subscription expires

    It would be cool if Follow Up Emails could send email a set time (eg 2 days) BEFORE a subscription expires - at the moment you can do this after the subscription expires, but not before.

    5 votes
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