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  1. Enabling Follow Up Email to Send Manual Emails to Existing Customers

    I've been able to install the controversial Follow Up Emails (finally) but to my surprise, I can't send manual emails to my existing customers!! WHAT HAPPENED???

    Is it possible or does that Roy H guy didn't know that it was doable?

    Anyway, it SHOULD work with previous customers too.

    1 vote
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  2. Enable the follow-up emails extension to have different "from" email addresses than the default. This will help personalize the follow-ups.

    Enable the follow-up emails extension to have different "from" email addresses than the default. This will help personalize the follow-ups, since that's the whole idea to begin with. Our default email is "admin" or "info" or "customer service" typically. Follow-ups would be nice to show up as being from real people.

    7 votes
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  3. Follow-Up Emails - Return 'Customer' for guest checkouts

    Follow-Up Emails is pretty awesome. Definitely helps build a relationship with customer. For people who opt to check out with guest account, the FUE extension currently returns nothing when the variable {customer_name} (or {customer_first_name}) finds nothing in the user name field (empty because they checked out as guest). So if you use those variables, FUE returns: "Dear " instead of "Dear John" for guest accounts. Yet these people still had to supply a name to negotiate checkout. FUE just doesn't pull the name from that spot. Even if FUE would return "Dear Customer" instead of "Dear " that would be…

    4 votes
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  4. Allow Follow Up Emails to email someone a set time BEFORE their subscription expires

    It would be cool if Follow Up Emails could send email a set time (eg 2 days) BEFORE a subscription expires - at the moment you can do this after the subscription expires, but not before.

    5 votes
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  5. 'Select All' box in Follow Up Emails' Manual Email section

    It would be nice if we could create a one-time email to send out to all of our customers and subscribers (all that have not unsubscribed) in order to send out a broadcast message about site changes, deals, etc...

    7 votes
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  6. Follow Up Emails extension does not support HTML formatted emails

    Follow Up Emails extension does not support HTML formatted emails

    6 votes
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  7. Ability to automatically follow up on Abandoned Carts

    Be able to setup a default message that is sent to every abandoned cart's email id. Basically asking him to come back and complete his purchase.

    14 votes
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