Introducing the Woo.com Update Manager

Written by Jay Walsh on March 26, 2024 News.

Updated March 27, 2024 to correct automatic update details (see below).

Today, Woo is announcing the scheduled release of an important new extension that improves and expands how WooCommerce interacts with Woo Marketplace extensions or themes you might have installed in your Woo store.

This new extension, the Woo.com Update Manager, connects Woo Marketplace extensions and themes used on your store to our servers to ensure they’re always up to date. It will be a required, free installation for all Woo stores that use any official Woo Marketplace extension or theme. Over the next few days, Woo store owners with an active Woo Marketplace subscription will receive further information about this extension ahead of its release with WooCommerce version 8.8 scheduled for April 9, 2024.

How do I install the Woo.com Update Manager?

After the release of WooCommerce 8.8 (scheduled for April 9, 2024), if you have an active subscription from the Woo Marketplace, you should see a banner or notice in your WooCommerce dashboard (similar to the one pictured below) directing you to the right page where you can install the Woo.com Update Manager. You will also see notices here:

  • Woo.com > My stores
  • WP-Admin > WooCommerce > Extensions
  • WP-Admin > WooCommerce > Settings
prompt to install the Update Manager

If you do not have the Woo.com Update Manager installed and you attempt to download a Woo Marketplace extension or theme, you will be automatically prompted to install the Update Manager at the same time.

What is the Woo.com Update Manager?

The Woo.com Update Manager is an extension that oversees product updates and support for your WooCommerce extensions and themes purchased from the Woo Marketplace.

Over time, the Woo.com Update Manager will also include new ways to install your purchased extensions and themes with fewer clicks, making it easier to build, update, and add new functions for your stores.

Will the Woo.com Update Manager change my store in any way?

After installing the Woo.com Update Manager, nothing related to your store’s functionality should change. 

Do all Woo stores require the Woo.com Update Manager?

Woo.com Update Manager is required to provide automattic updates to extensions and themes or to be able to manually update your extensions and themes within WordPress. Stores do not require the Woo.com Update Manager plugin to manually update an extension or theme, which can be completed by downloading the .zip file from Woo.com, uploading the extension or theme to your store, and then manually updating the extension or theme within the WordPress dashboard.

If you do not have the Woo.com Update Manager installed and add new Woo Marketplace extensions or themes in the future, you will be automatically prompted to add the Woo.com Update Manager at the time you add the theme or extension.

What’s the deadline for me to install the Woo.com Update Manager?

The core updating function in WooCommerce will change with the 8.8 version release (scheduled for April 9, 2024), after which you will need to install the Woo.com Update Manager. We encourage those with active subscriptions to install this extension as soon as it’s available so that they can continue receiving updates.

Email and dashboard notice updates will be sent to store owners who require the Woo.com Update Manager following its release.

What happens if I don’t install the Woo.com Update Manager?

Your Woo Marketplace extensions and themes will not update properly without the Woo.com Update Manager installed. This could introduce risks for your store when they become out of date. 

Will Woo.com Update Manager track and share data from my store?

The Woo.com Update Manager will not track or share any information without your consent. This has always been the case with how Woo handles your data, and nothing is changing. We are committed to working openly and transparently with Woo merchants, and we remain focused on supporting the independence and full ownership of your store and your data.

One of the primary reasons for building the Woo.com Update Manager is to streamline how your store’s extensions interact with Woo’s servers. This does not mean the Woo.com Update Manager tracks or shares new information; rather, it’s moving information and data from your Woo Marketplace extensions centrally through the Woo.com Update Manager and then to our servers. 

The end result for your store is a more secure, stable, and “hands-off” experience using Woo’s extensions and services. 

You can also read more about the technical details of how the Woo.com Update Manager works over at the Woo Developer Blog.

March 27, 2024 Update regarding automatic updates

This post originally stated that the Woo.com Update Manager would be required for updating all official Woo Marketplace extensions or themes. We have corrected the post to state the following:

The Woo.com Update Manager is required to provide automatic updates to extensions and themes or to be able to manually update your extensions and themes within WordPress.
Stores do not require the Woo.com Update Manager plugin to manually update an extension or theme, which can be completed by downloading the .zip file from Woo.com, uploading the extension or theme to your store, and then manually updating the extension or theme within the WordPress dashboard.

10 Responses

  1. Laurence Cope
    March 26, 2024 at 6:37 pm #

    FFS

  2. Allen
    March 26, 2024 at 6:50 pm #

    Unfortunate decision on Woo’s part. We were already looking for alternatives for our 200+ Woocommerce sites and this might push us over the edge.

  3. Stef
    March 27, 2024 at 12:19 am #

    Updates had better not be enforced. Have enough experience of plugin conflicts, breaking changes etc to know better than to blindly update on a live stite. Important to be able to test updates on a dev or staging site.

    We’ve extended various plugins over the years (by action hooks, filters or utilising existing function classes) to be very concerned about breaking changes, especially as a lot of the woo marketplace extensions are developed by third parties.

    Will Woo actively and quickly troubleshoot and fix any issues on my sites caused by a forced, automated update?

    I don’t see this as developer friendly move.

    • Laurence
      March 27, 2024 at 2:12 pm #

      Doesn’t sound like it’s an enforced update. Its just needing another plugin if you want the updates from Woo subscription plugins.

    • jacklynbiggin
      March 27, 2024 at 7:06 pm #

      Hey Stef, Jacklyn from the Woo Developer Experience team here 👋

      We won’t be forcing automatic updates on anyone. The Woo.com Update Manager will provide the option to automatically update extensions, but it’s just that: an option. Whether you choose to enable that option will remain your choice.

  4. Dan
    March 27, 2024 at 1:21 am #

    I hope you are not going to force update of Woocommerce extensions. Most Woocommerce stores are custom built that will should not be updated without proper testing. This is going to completely render any advantage Woocommerce has on its competitors null and void. Time to move away from Woocommerce I guess

  5. douglas McManus
    March 27, 2024 at 1:41 am #

    What I hear with this notice is if you’re an agency and your quality control relies on testing plugins for compatibility with other plugins and themes, you lose 100% of that control and are now forced to install updates through this plugin instead of downloading, testing, and installs across clients sites using the importer or sFTP.

    How can you expect agencies to accept this?

  6. Kathy
    March 27, 2024 at 1:41 am #

    What’s the hoped for benefit here? It’s really hard to see how this improves things. I already have plenty of customers who can’t figure out how to get updates and now they have to know to install another plugin?

    What exactly is this doing that the functionality isn’t permitted in the core plugin in .org repo?

  7. Peter Wise
    March 27, 2024 at 1:58 am #

    Comments section here has good info.
    https://developer.woo.com/2024/03/26/introducing-woocom-update-manager/
    No, they are not going to enforce auto updates on everyone.

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