Include in Follow-Ups a trigger for before and after Free Trial ends

We use Follow-Ups to send emails prior to a User’s subscription renewing to remind them that that their renewal is coming up and their card will be charged.

However, the end of a Free Trial is when a subscription payment is taken, so technically the system considers that a renewal payment (rather than just the end of the free trial). Would it be possible to change it so there are separate email triggers for Trials?

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Current Status

Open

Last updated: February 8, 2018

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