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WooCommerce Extension: Customize Emails

It's currently WAY too difficult to customize WooCommerce system emails. You should produce an extension that allows people more design flexibility and to customize the text easily. This is more than just a convenience- it's a branding and customer relations necessity.

I used a plugin called WP eStore before WooCommerce and they made it very easy to customize the various email text, complete with shortcodes you could use for order specific information (http://www.tipsandtricks-hq.com/ecommerce/wp-estore-shortcodes-and-functions-reference-460). Something like this would be very popular and make life a lot easier for people who need that kind of control.

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Kaitlin Reeves [ F&F Web ] shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

20 comments

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  • SonicPixel commented  ·   ·  Flag as inappropriate

    This extension is way too expensive considering this functionality should be included in the core of the plugin. Whoever heard of not being able to customize emails sent from a business to a client?!?!

  • Dalton commented  ·   ·  Flag as inappropriate

    @patrick rauland: That plugin allows you to edit the look and feel of the emails, but not the text content. It's still very difficult to edit email text content and not customer friendly at all.

  • Tyler S. commented  ·   ·  Flag as inappropriate

    What's the progress on this? This is an obvious gap in this ecommerce software. The e-mail templates are pretty bad out-of-the-gate, and changing them requires PHP coding.

    For me, I'm particularly interested in being able to remove the Quantity column when it's a Bookings product.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I agree, this is an important feature that WooCommerce really lacks. I get comments about this from clients frequently.
    Previewing and testing the emails is also an important feature.

  • Tushant commented  ·   ·  Flag as inappropriate

    I used a plugin called WP eStore before WooCommerce and they made it very easy to customize the various email text, complete with shortcodes you could use for order specific information (http://www.tipsandtricks-hq.com/ecommerce/wp-estore-shortcodes-and-functions-reference-460). Something like this would be very popular and make life a lot easier for people who need that kind of control.

  • Tushant commented  ·   ·  Flag as inappropriate

    It's currently WAY too difficult to customize WooCommerce system emails. You should produce an extension that allows people more design flexibility and to customize the text easily. This is more than just a convenience- it's a branding and customer relations necessity.

  • Uddhava commented  ·   ·  Flag as inappropriate

    WooCommerce 2.0 did add the ability to configure the admin emails. But still you cannot easily change the texts from the back end

  • Anonymous commented  ·   ·  Flag as inappropriate

    Agreed! Also, how do we handle Customer Notes that require multi-language templates? Customers receive the note in the language they ordered in, but the template stays in the default language. A BIG limitation for multi-lingual sites.

  • Nick commented  ·   ·  Flag as inappropriate

    In WooCommerce 2.0 it will be standard. It has new options for individual transaction emails with template editor, so it is easier to change the text of your emails. 2.0 will come out in beginning of the new year.

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