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Review reminding automations in compliance with GDPR

As I just finished a long and interesting chat with one of your support staff it became evident that my whole automation process for review reminders is no longer usable due to GDPR rules.

Your inital solution with the trigger "After booked date" worked like a charm! But now we have to get the consent from our customers.

That requires a checkbox during checkout and the subsequent addition to a subscription list which you already enabled us to do.

Unfortunately, there is no way of using the trigger "After booked date" for the subscription list, i.e. I have to manually check whether customer X already had its date with us and then hit send.

Doing this for the amount of tickets we sell is a Sisyphean task.

Any ideas to solve this?

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Maik Fraustein shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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