Ability to apply coupons manually when manually adding order
It would be great if backend users have the ability to add a coupon to an order when adding it manually in the backend.
This way, say if an order is being placed but the admin needs to add a coupon to the order, he/she can do so. We can track coupons, this way.
Also - the ability to input discounts in percentages would be awesome
I process a lot of telephone orders. It'd be really useful to be able to add percentage discounts and coupons when manually processing an order. Seems strange it's not as core
You can’t currently add a coupon to an order but you can manually discount the total or items in the order: http://cld.wthms.co/1cZQO
We’re exploring the idea of improving the backend user experience to allow store owners to take phone orders.
Just an FYI that this will take some time to explore and (possibly) implement.
can we at least edit the discount line in the interim to add the proper discount amount to a manual order? I find it ridiculous that at the very least this can't be edited. I don't know of any other back end that places this sort of limitation on manual orders. Not everyone purchases online...and orders require editing more often than you may think.
When doing rebates manually the invoice is just totally messed up, and cannot get it to work at all. Would be so much easier to just write the discount or a total price including the tax and make woocommerce calculate the tax correctly based on this. 3 votes from me.
Manual order total calculation is a pain, having to go off site for usps price calculation is a pain, we have to press so many buttons and confirmations just to set up an order. Its really a pain in the butt. I hope to see some improvement on the manual order screen in the next release.
Responding to Patrick, yes, it would be so useful for all shop owners to have a better backend for manual orders / phone orders. Something like the frontend but with no restrictions, coupons and all functionalities that the frontend offers and open to choose any payment method no matter if active for end users. This would make the shop user experience so much better. I strongly support this feature and many colleges using Woocommerce agree. Thanks.
Also would like to add my 2c. It's nearly impossible to generate an accurate quote that includes shipping, and many government and educational institutions require an accurate quote in order to allocate funds. We lose a lot of money on shipping because we constantly have to guess based on looking shipping costs up manually.
one more vote for implementing the ability to apply coupons manually!!!
Juliah S commented
It's been three years now. This is a crucial feature at this point. +3 votes.
Would love to see this as well!
I would like to toss in a few votes for the re-implementation of this.
I have at least a half a dozen clients that have railed me as to why this is not available. Coupon Control in Order Admin is a must have. Please, see if you can bring this thread back to life.
Creating a new order from the back end should be executable the same way as from the front end - easy. Shipping, total amount of the order and tax should be automatically calculated... The way it works now, we need to rather go and place the order form the front end, as if it was the customer himself :-(
I can't believe these issues has not been fixed so far...
You can also add a new cost line and enter the amount with minus in front (negative) of it (ex.: -200).
Yes, please implement this feature. We receive many phone orders and we need to be able to apply coupons when adding an order manually from the back end. Thank you!
Hi Patrick, but this is insane! Because we count manually coupon and other platform it's automatic. And this is like a BUG because in old version on Woocommerce this feature work fine.
I think it's better you undo this old features
ConsultR Support commented
Hi, any progress on this request? We are having a lot of clients who entered manual orders and have pricing & discount rules that would be great if they are applied manually.
I ask if it's possible when edit an order coupon autoupdate.
Hello, I'd request the same feature.
Would it be possible (based on your screenshot Patrick) to edit the "Discount" field just like we can do with the "Order total" ? Then a click on Calculate Total would refresh the total based on the modified discount. Thanks in advance.
Does anyone know if / when this will be added?
Roc asked in 2013! What gives here? It's a right pain with phone and snail-mail orders - please, please, please!
Woocommerce is stunning, but that said, it's awful to use for phone orders or process manually.
The functionality of Woo POS is superb for phone orders. In fact, Woo would do well to check it out.
To have the products clearly listed on the left WITH stock quantities clearly visible is so useful for flagging out of stock items when you're on the phone.
The only downside with it is you can no longer apply percentage discounts otherwise it'd be perfect.
Seriously WOO should buy Woo POS, just add total cart percentage discounts and Coupons!!!
Danny Briere commented
I would use this too!