How can we improve WooCommerce?

Subscriptions to add one-time payment with a monthly subscription product.

It is very common for companies to allow a customer to pay up front for a subscription and still receive the product monthly. It would be great to have this option in the subscription plug-in. Payment settings and how often the product ships should be separate settings.

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Jerrad Matthew shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

142 comments

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  • Peter Nguyen commented  ·   ·  Flag as inappropriate

    Spend all the money to setup my subscription store with Woo and WP and now stuck without the ability to configure shipping separately from billing. Can anyone recommend a workaround for this? Or is there another solution provider out there that can do this? Shopify? BigCommerce? I check CrateJoy but it is a hosted solution, I can't customize my store.

  • Peter Nguyen commented  ·   ·  Flag as inappropriate

    Desperately need this function. I want to give discount to customers who pay in early in advance (prepay 3 months, 6 months or a year) but still need to ship physical product monthly.

  • Craig Junghandel commented  ·   ·  Flag as inappropriate

    Pre-paid subscriptions would provide some welcome functionality to this already great plugin. We are currently setting this up with the signup fee workaround, but that solution is quirky and far from elegant. I would be grateful for an option which allowed for customers to purchase upfront payment, fixed-length and discountable subscriptions which can be easily renewed.

  • Hugh Brock commented  ·   ·  Flag as inappropriate

    This feature would be very helpful for us, I'm glad to see you're working on it.

    As a print+digital magazine publisher, we need customers to be able to manually renew their subscription before it expires (many of our customers will just never sign up for auto-renew). Is it likely that this feature will include that capability? It seems to go along with de-coupling the shipping schedule from the billing schedule, but it would depend how you implement it.

    Thanks for the hard work, I'd really appreciate an answer to the above.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I need this so bad!!!! I want the ability for customer to sign up for my monthly subscription box and get a discount for committing to 3,6, or 12 months. Woosubscriptions would need to still create an order each month and also would want the subscription to renew at the same terms (ex customer signs up for 3 months at upfront cost, after 3 months they auto renew for another 3 months at upfront cost).

  • Alex commented  ·   ·  Flag as inappropriate

    I need to be able to bill and ship on different intervals. If this feature were available, I'd go for WooCommerce in a heartbeat!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Could someone from Prospress pop in to give us an update? Any chance this feature will be implemented before 2018?

  • Vol commented  ·   ·  Flag as inappropriate

    We have created an extension which schedules an event to generate shipping order monthly at the moment up-front subscription is purchased. It works perfectly and customer is happy that they just need to export all Orders for delivery. Please contact me if you need help to have it implemented for your shop.

  • Tim commented  ·   ·  Flag as inappropriate

    Jon (comment on Aug. 31) How did you do this? As far as my attemps go, this will work until it's time for recurring payment. Signup fee is a one-time payment. Therefore when my advertised renewal period comes around there won't be a second charge and I will have to make the customer manually sign up again. This is horrible for churn rate.

    My Sister-in-law just posted her FitFabFun quarterly box on Instagram with the caption, "Just received my box. I always forget that I am still signed up for this thing but I love it everytime it shows up!" Bottom line, she would not renew if it was required effort. How are you dealing with this?? would love part-time solution until code gets updated by the Devs.

    To everyone (including myself) who wonders why this code isn't done yet. I skimmed through the PHP files and from what I could see there are at leats 5-6 different documents that are tied to this function. This means tearing apart all actions in these files and rewriting the functions to separate the recurring payment renewal from the order creation action. It takes time especially when it comes to doing a massive update that can/will break live sites. So it's a huge responsibility for them to get right.

    That said, it's not a hard concept and doesn't require complex innovative code. With a team of 4 people, it could get done in a month of hard work and testing (including some guineapigs for live environment testing). 4 years is a long time.

    I'll add, there are huge benefits for other features by separating these actions. For example, you could start to think about having more complex order creation triggered monthly, even adding the products you're going to ship to the tickets automatically so they are counted out of inventory. The only way I see these types of triggered actions being possible is if the order creation is separated from the payment.

    Hope to see this soon!

  • Anonymous commented  ·   ·  Flag as inappropriate

    [INSERT ALL THE CRYING EMOJIS] Come on, guys! I will pay you money to work on this faster! I imagine everyone on this list would chip in some money to speed this up. We are in such a bind without this feature. If we use the trick of putting the price as the sign-up fee, we can't allow the subscription to renew or else the subscription will be free upon renewal. But turn off renewal for the subscription is a loss of revenue. We can patch together email reminders when the subscription ends to remind people to come back and renew, but most of them won't do that. It's a real barrier to both admin and customer for a smooth subscription service.

  • Jon commented  ·   ·  Flag as inappropriate

    I currently make this work just fine using the sign up fee and then set a duration for the subscription. I use a combination of tools via Zapier to make it all work swimmingly.

  • HK commented  ·   ·  Flag as inappropriate

    This is critical for my business. Please add it. I am having to consider changing platforms just because of this feature.

  • mattmikulla commented  ·   ·  Flag as inappropriate

    This is a common and very critical feature as an offer for a subscription.

    Good for customers. Good for Subscription services.

    Please please please add it!

WooCommerce: Extension - WooCommerce Subscriptions

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