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  1. Include variation name in printed and emailed ticket

    We created a variable product with tickets i.e. General ticket, VIP ticke. When a customer purchases, we can see which variation is purchased, and the customer can print or receive emailed ticket that includes event details including type of ticket purchased

    Instead, it's not possible to add variation name (ticket type) to email/printed ticket

    Feature would be highly beneficial so customers know what they have purchased and what to expect at the event.

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      0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
    • Refunding Order, ticket remains

      Currently:

      If someone refunds an order the ticket remains. There's no way of knowing by searching or editing tickets that a ticket has actually been refunded, thus can't be "mark as attended".

      There are 2 refund scenarios:

      1. Full order refund, refund all tickets on an order.
      2. Partial order refund, refund select tickets on an order.

      It would be ideal if:

      1. When doing a full refund of an order, automatically move the ticket to the trash*.
      2. When doing a partial refund on an order with more than one ticket, give the ability to select which ticket(s) should…

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        0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
      • Feature: Allow missing ticket info to be populated in checkout.

        Got a client using this extension to create tickets. It worked, but they'd prefer to shoot straight to cart. Ticket can be purchased, with quantity updated in cart, even though the name / email address fields are not populated.

        I would expect either:

        1) A ticket is generated with "blanks" for those fields. i.e. a ticket is generated! (because one has been purchased; OR
        2) The checkout will not complete, instead asking for relevant fields (ideally, here, in checkout!) for each empty ticket.

        When ticket is purchased (probably because there's no name / email address etc) no ticket is created,…

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          0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
        • Don't allow products with active tickets to be deleted

          I expected for my ticket form to remain intact after deleting the associated product

          Instead, the ticket form is gone after deleting the product

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            0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow private tickets to be displayed in list of products under export tool

            We'd like private tickets to be listed in the export.

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              0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
            • Refunding 1 ticket on a multiple ticket order not clear

              When a customer purchases more than 1 ticket and asks for a partial refund, it would be more clear in the UI if you had qty. next to each ticket.

              Right now, when I go to refund a ticket on a multiple ticket order, both tickets remain

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                0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
              • Import Tickets

                Would it be possible to add the option to import tickets with a .csv file using the same Tools section already setup for export?
                This would allow me to create a spreadsheet of all staff and speakers to create tickets for each.

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                  0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
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