146 votesStuart Keasley supported this idea ·Stuart Keasley commented
I've no idea when this was last updated, took me ages to even find the suggestion/thread.
I find it amazing that this functionality isn't available as standard, so many companies need to work this way. Eg as in my instance, items for sale will often become out of stock. This is accepted, and in some instances expected, by clients. It wont stop them ordering, however they will want clear information on lead times when this happens.
So delivery time could be:
In stock, standard delivery times
Out of stock, order from supplier, actual delivery time = delivery time from supplier to us + standard delivery times
Back order with supplier, actual delivery time = expected availability date with supplier + delivery time from supplier to us + standard delivery times
There's a second thread on the same subject where an admin suggests in response that:
"Besides, there are issues with a fixed text field as suggested. If you type '1 month' it will say the same thing in 2 weeks."
This would not be an issue, quite the opposite, this is exactly the behaviour that would be needed in many instances.
Eg in the out of stock scenario, lead time would be measured in days/weeks from the point of order ie if the item remains out of stock, the lead time will remain the same whether you order today or next week.
Some of our suppliers are 10-400 miles down the road, and can get products to us within a couple of days at the most. Some are based in Europe, delivery will take 3-5 days, some are based in the US or Canada, so delivery would tale 7-10 days. So actual lead time would be product or supplier specific.
Ignoring the complexities of the above, surely it would be very simple, and helpful, to add a field that merely allows you to display an estimated time for customer to receive their goods on the product info page, ie before they make a decision to order.