I am setting up a Bookable Product using WooCommerce Bookings.
I want students of my Institute to book an appointment for an online video call.
I want to give them 3 choices of available video platform for any bookable time-slot (I can make those choices either Resources or Add-On products).

After they have completed the booking process, I would like to send them specific instructions on how to connect with our Institute through a notification or Follow-Up email.

I want the email to be specific to the platform they have selected (ie: if a student selected Facebook Messenger, they will receive a specific message with instructions on how to join us on Messenger; if a student selected Google Hangouts, they get a specific message related to their choice, etc.).

It would be rather easy to add this to the follow-up email creating page.

First select "Follow-up Type": "WooCommerce Booking"

In the triggers area, one would then select "Enable for", "A specific product", and pick the bookable product.

If another option could then appear that let's us select the resource/person/add-on product... Follow-ups would be perfect for many many users of WooCommerce Bookings and would greatly add to the marketing aspect of WooCommerce, developing what would start to look like a professional built-in auto-responder, simplifying the customer experience as one would not have to resort to third-party plugins to manage their marketing strategies.

The more functionalities you add, the more we love your products!

Hoping you will investigate that idea :)

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Right now there are 3 endpoints:
unsubscribe
email-preferences
email-subscriptions

You have the option to show email-preferences from My Account, under the Settings. This section is confusingly called "Email Subscriptions" even though it uses the email-preferences endpoint. This section contains any mailing lists you've signed up for and lets you remove yourself from them.

email-subscriptions, on the other hand, will show all the email subscriptions you signed up for when you made a purchase. You'll see the Order associated with the subscription and you can unsubscribe from that list.

I think we should move everything to one preferences page for users where you can see all of this from one place. I'm also not sure why it matters to have an Order linked to a newsletter? I would remove that part.

A user was trying to import existing orders, but wasn't sure if he setup the email right so he was trying to keep the email deactivated.

When the email is deactivated it will still show the "Import existing orders" button after saving. But when clicking this it will always end up with the message:


Error: Import data not found


It seems it can't find any orders because the email isn't active. This is kind of confusing, it would be more logical for importing orders to either be disabled, or a more descriptive error.

It would be nice though for the user to be able to run the import as a trial run. So they could see which orders matched and which emails are sent. This way they could be confident that everything is setup correctly before actually sending all the emails.