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  1. Improving search functions of Box Office

    Box Office doesn't include an option to search by order number or many other relevant attributes. The checked-in data is also not included in the CSV export at the moment. This makes it difficult to understand how many of the ticket buyers actually checked in, especially with large quantities of tickets.

    It would be great if the "cheked-in" data was included in the CSV export and/or the search function was improved.

    1 vote
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    0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  2. WooCommerce Box Office Ticket Contact automatically created as a User in Wordpress

    Currently Box Office Ticket Contacts are NOT created as Contacts in the Wordpress database!

    4 votes
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    0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  3. Edit Ticket Template

    Not sure why you cant customize the ticket template, but this needs to happen. The current templates are ******. Please allow editing of this so we can customize the tickets to layout as we need them to be. Thanks!

    3 votes
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    0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  4. Default ticket templates

    It would be really useful if there was a way to set the default ticket template in the admin area as we're finding most of the tickets on the sites were working on use the same set of fields (and subsequently the same email templates etc).

    1 vote
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    0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  5. Don't show Ticket #1 on form heading when only 1 ticket is allowed per purchase

    Confusing for buyer to see "Ticket #1" or "Registrant #1" at the top of the form when there can only be a single ticket in a purchase. Should only show when not limited to 1 per purchase.

    1 vote
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    0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  6. Event ticket pricing by date range

    Most events have different pricing based on date ranges. Should be able to set any number of date ranges and then set the prices for those ranges. Without this feature, Box Office is extremely limited.

    3 votes
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    0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add Additional Add To Cart Button Below Ticket Fields

    As the user completes fields for a product, they have to scroll back up to add the tickets to the cart. We believe it would be easier if there was "Add To Cart" below all fields on the product page.

    2 votes
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    0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  8. Report of tickets sold

    A page that shows all tickets sold for an event and could mark as "attended" from that page. Also have a way to nicely print that page off.

    2 votes
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    0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  9. Checkboxes type have all checked or any checked option on required field

    Currently WooCommerce Box Office only allows checkboxes type have all options checked when marked required to allow Ticket to be added to cart.

    There can be scenarios where we would need to have at least one option checked in order to allow Ticket to be added to cart.

    I would be great to have an option for all checked or at least one checked for a required checkbox field to accommodate these scenarios.

    3 votes
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    0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  10. WooCommerce Box Office to use account email address for ticket holder emails & CSV exportif no email requested or entered at ticket purchase

    The ability to use purchaser / account holders email address for ticket holder emails & CSV export if no email requested or entered at ticket purchase.

    1 vote
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    0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  11. Provide additional user role to access tickets (view/edit) in Box Office Tickets instead of Admin-only access.

    Provide additional user role to access tickets (view/edit) in Box Office Tickets instead of Admin-only access. Currently our ticket operations staff is separate from our Web-design and Admin teams. The ticket coordinator/staff must have Admin rights to access tickets, which also allows them the ability to modify core theme files and other sensitive operational data. We request that you consider adding the capability of a new Ticket Administrator Role which provides the Ticket Administrator full access to all ticket operations, but limits access to sensitive website files please.

    12 votes
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    0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to set global Ticket Fields

    It would be really beneficial to be able to set global ticket fields, such that when a new product is created and the 'Ticket' option is selected, a default set of fields is loaded from the plugin's global settings.

    0 votes
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    0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  13. Rearrange Ticket Fields

    It would be nice to re-order the ticket fields. Right now if you want a new option to be number 2 in the list, you have to delete all of them, then add again.

    5 votes
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    1 comment  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  14. Remove refunded tickets from attendee export

    I went to Tickets > Tools > Export and exported attendees who purchased a Ticket. I expected a CSV with everyone who purchased at ticket, minus those who had refunded their tickets, but the export included tickets that had been refunded.

    0 votes
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    0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  15. Filter reports 'paid attendee'

    I expect to be able to see reporting for only 'paid attendees' - the key metric we were tracking for my event - in the default WooCommerce / Box Office reporting.

    For the event, we used coupons to let sponsors, speakers and staff purchase tickets. That let us track how many of them were intending on coming and gather dietary restrictions for deciding on menus. We created unique coupons for each sponsor, as there are limits on the number of tickets they get with their tier of sponsorship - so there are a lot of coupons. We also used coupons…

    0 votes
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    0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  16. Vendor tickets

    Vendors being allowed to email, and manage Tickets they are responsible for.

    7 votes
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    2 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  17. Edit Ticket link should say "Edit Ticket"

    There are two ways to edit a ticket once purchased. From the order confirmation on the site via the "Ticket" link, and from the order confirmation email.

    It would be more clear if the link said: "Edit Ticket" vs. just "Ticket"

    0 votes
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    0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  18. Refunding Order, ticket remains

    Currently:

    If someone refunds an order the ticket remains. There's no way of knowing by searching or editing tickets that a ticket has actually been refunded, thus can't be "mark as attended".

    There are 2 refund scenarios:


    1. Full order refund, refund all tickets on an order.

    2. Partial order refund, refund select tickets on an order.

    It would be ideal if:


    1. When doing a full refund of an order, automatically move the ticket to the trash*.

    2. When doing a partial refund on an order with more than one ticket, give the ability to select which ticket(s) should be refunded, then automatically…
    3 votes
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    0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  19. ticket fields on checkout

    Move the per ticket fields to the checkout page. Now they clutter up the product page itself by always showing up with at least one ticket

    23 votes
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    1 comment  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
  20. Display Ticket Barcodes in Order Email Where Tickets are Listed

    I would like to have the barcodes generated for the tickets to display in the order complete email users receive, instead of having to link to the ticket, then click the print ticket button.

    7 votes
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    0 comments  ·  Extension - WooCommerce Box Office  ·  Flag idea as inappropriate…  ·  Admin →
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