Login as Customer
It would be very helpful if admins / shop managers had the ability to log into a customers my-account page.
We have a lot of failed renewal orders and customers always call us to give us the updated credit card info. They never log into their account and do it themselves.
Would be handy if there was a button next to each parent subscription account that would allow us to into the customers my-account page and updates / make any edits or changes.
What do you think?
Anonymous
shared this idea
This is possible with this free plugin: https://wordpress.org/plugins/user-switching/
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Yiannis
commented
Take a look also in this plugin https://wordpress.org/plugins/login-as-user/
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Evan
commented
It seems like there is an issue with cookies and user-switching
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Brent Shepherd
commented
This is possible with the free User Switching plugin available here: https://wordpress.org/plugins/user-switching/
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Anonymous
commented
this is a great feature!
Is standard on other e-commerce packages......... -
Rogier Chardet commented
It boggles the mind that WooCommerce does not offer this.