Bring back the old refund system (or auto calculate refund)
Until 17.04.2019, you only had to enter one refund amount for partial refunds. With the update you have to split it to the single products and to gross and net, which is harder for our employees, because they have to calculate that manually.
Please, bring the old refund system back. Dealing with the new method is very challenging and time-consuming for us. The old refund method was much more customer-friendly. Thank you.
We need this to be brought back please. The change is cumbersome and not at all customer-friendly.
Phil Donaldson commented
We need this feature back too. My client is demanding that we put back the simple refund method they used to have. This new method is making it very difficult to process refunds in a hurry in a busy store.
I'd suggest allowing the full refund amount to be entered at the bottom of the order OR entering the breakdown into the item details. You could also add a button next to the refund total to spread the refund across all products.