Client can manually input shipping details on manual order
I use woocommerce for giving quotes, and when they accept y send a link with the payment page. To do that i manually need to ask and input shipping data. this asks for a lot of wasted time on emails.
I would be a good option to be able to send payment details,with the option so clients can fill in there shipping details before payment.
Scarlett Salazar commented
I can't believe this is still an issue. I've read where developers comment back 'Well if you're taking a phone order you'll already have their address.' Woocommerce is severely limiting their social media selling by the lack of these fields. We have customers claim items on social media by providing their email address and then we send them an invoice. Having a customer create an account first, then having us send it, creates way too much friction. We also would not ask for a customer's billing and shipping address on social media - that's weird and again, too much customer friction. Our only work around right now is to use Paypal as our payment processor. We hate having to do that, but Paypal provides the shipping address for us. It's so odd that the developers would think customers wouldn't want to add their own bill/ship address when it's just a normal standard. Even Amazon shows you the shipping address every time you check out.
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Jennifer Bramblett commented
I couldn't agree more with this. In ANY basic checkout an address and email is required to checkout. I often sell off overstock inventory to one time customers who are not or never will be repeat customers. To require them to create an account BEFORE I can send them an invoice, then have them have to open the invoice and go through the checkout process is an added step. Customers should be able to checkout as a guest and be required to enter all important information needed to complete the transaction. This should just be a standard request, and one easily fixed by adding a few basic fields. At the very least WC users should have the ability to choose what information they would like to require during a guest check out.
This information is vital to processing one-off manual orders. The suggestion on another thread to create a hidden product and have them order is simply not going to work. The checkout page, when a customer is paying for an invoice, needs to have all the fields that the checkout page normally has! It's a simple request.
It is absolutely idiotic that this isnt the case already. Who in the right mind just pays for something online without so much as even entering their email address????? This is basic functionality that is missing here. Do better!
Kelli Nicole commented
I agree. Shopify manages to do this...why can't Woocommerce??