Please do NOT force use of PayPal Smart Buttons in next release
I have a message in my admin saying:
“PayPal Checkout with new Smart Payment Buttons™ gives your customers the power to pay the way they want without leaving your site.
The existing buttons will be removed in the next release. Please upgrade to Smart Payment Buttons on the PayPal Checkout settings page.”
I disabled the smart buttons because they confuse customers. I had customers complain that PayPal was the only payment method even though it’s not. What happens is that the “smart button” makes the payment button PayPal branded (when the PayPal payment method is selected), giving the impression that it’s the only option. I was losing sales thanks to this behaviour, so I disabled it…
So, please do NOT force us to use this feature. Or, fix the behaviour first so that the payment button does NOT become PayPal branded.
S D commented
I second this.
I have A/B tested the smart buttons and it indeed impacts sales negatively.