I don't see any notifications when a customer makes a warranty request and there doesn't seem to be a Dashboard widget for Warranties that are requested or pending.
Paul Ogle commented
same! It would be great if there were a little red flag or something to call out that there is new activity in the 'Warranties' section. Example, if you had requested a tracking number then they followed up with one a day later and it would indicate that there was an update with one of your returns in the side menu. You wouldn't know otherwise.