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Subscriptions that ship on a different schedule to billing e.g. pay annually, ship monthly.

It is very common for companies to allow a customer to pay up front for a subscription and still receive the product monthly. It would be great to have this option in the subscription plug-in. Payment settings and how often the product ships should be separate settings.

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Jerrad Matthew shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

176 comments

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  • Ty commented  ·   ·  Flag as inappropriate

    Why is this such a hard thing to do? Just provide an option in the subscription products to "Bill on different terms."

    Woo already knows how much the item is, if there are any discounts, and how often it is to be charged based on the subscription product. If the "Bill on different terms" option says "monthly" -- then Woo takes what it already knows, multiplies it by the new terms, and charges a combined payment on that schedule. Update the frontend so the customer knows the schedule they will be charged by. Done.

    Instead we have to go through a costly and majorly convoluted process using AutomateWoo for /each and every product/ in order to accomplish this. Having a weekly or monthly subscription service that bills quarterly or annually (for example) should not be some wildly imaginative outlier, but rather standard expectation for anyone wanting to create a subscription service.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Yes I agree. This needs to be an option as 99% of subscription companies offer this and will help run efficiently.

  • Todd commented  ·   ·  Flag as inappropriate

    How has this not been added yet??? This thread is from 2013. Insane. Almost all Subscription companies would use this

  • Laurence commented  ·   ·  Flag as inappropriate

    My client offers a monthly subscription, but allows add-ons that affect a weekly delivery schedule.

  • Christina Brady commented  ·   ·  Flag as inappropriate

    I have a product i wish to ship quarterly on set months April, July, Oct, Jan but a customer may sign up in March leading to their next payment being June with the shipping in July. It would be great to synchronise these so if a customer signs up midway it automatically takes to payment to the shipping month next scheduled.

  • Anonymous commented  ·   ·  Flag as inappropriate

    almost a year now and still this standard option is unavailable. Does anyone have any other Subscriptions solutions as we are now losing money due to using the sign-up fee option and need to move away from this basic plugin. The automate woo option doesn't work with variable subscription products.

  • Ty commented  ·   ·  Flag as inappropriate

    Patrick T — We ended up tracking subscription orders via Google Sheets manually. Woo only manages the initial order, payment, renewals, etc. When a renew order comes through our spreadsheet is updated with all the deliveries for that order and then marked as “completed.”

    We have automated new customers and orders in Woo via Zapier to be inserted into the sheet, but subscription deliveries are still tracked outside of Woo.

  • PatrickT commented  ·   ·  Flag as inappropriate

    I'm currently setting up a woocommerce website for a paper magazine with 2 subscription options delivered quaterly: 6 magazines (18 months) or 12 magazines (3 years) subscriptions.
    Reading the different comments here and the documentation, I understand that will be quite difficult to set up.
    Could you suggest a way to set up this?

  • nciek commented  ·   ·  Flag as inappropriate

    We are a full 9-months past that date and still this functionality isn't possible in a plugin. The documentation for Woocommerce Subscriptions points to AutomateWoo with the Subscriptions Add-on. Looking at the documentation here:https://coffeehero.com.au/

  • Jan D commented  ·   ·  Flag as inappropriate

    I could really do with this, I just want my customers to have the option to pay in full or by installments, so this would work a treat, but I'm finding it hard to set up the simple and variable subscriptions at the same time....

  • Ty commented  ·   ·  Flag as inappropriate

    @Congruent Dev -- The issue is that, despite woo subscriptions billing themselves as having the capability to sell "magazine" subscriptions, they actually cannot. Think about how that model works. You pay annually, but get mailed something monthly. There is no way to do with with woo or woo subscriptions. You are required to have the same "bill" length as you have "delivery" length.

    We sell produce on subscription, and want to bill monthly, but delivery weekly or bi-weekly. There is no way to do this easily, and not without spending another $100+ on top of a $200 subscriptions plugin for automate woo. Even then, we would need to set up multiple triggers for each product -- that's not tenable.

    The way woo has it now, we would be required to bill weekly, or bi-weekly, if we wanted to deliver on that schedule /and/ have woo faithfully track all the orders. We're not billing our customers that frequently, it's bad form and bad business. This gets more complex if we wanted to offer quarterly or annual subscriptions like a CSA but still deliver weekly or bi-weekly.

    Right now we're forced to use two platforms -- woo subscriptions for taking orders and billing ongoing, and another for tracking subscription deliveries and what we need to produce to fulfill those orders. If you have a solution to this issue we're all ears, but it seems like one is on the horizon, or was, at least, last July.

  • Ty commented  ·   ·  Flag as inappropriate

    How many votes are required to make ideas a development priority?

    The last update, July 2019, indicated a short timeline. We are a full 9-months past that date and still this functionality isn't possible in a plugin. The documentation for Woocommerce Subscriptions points to AutomateWoo with the Subscriptions Add-on. Looking at the documentation here:

    https://automatewoo.com/docs/examples/pre-paid-subscriptions/

    Is this the "official" fix or will a plugin still be released as indicated last July?

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