Mark as Partial Return - the ability mark individual order items as refunded/returned
Currently, you can only mark the whole Order as refunded, even if only part of it was returned. but not Partially Refunded.
If someone orders 5 items but returns 3, it'd be useful to be able to mark the order as a partial refund & also the amount that was refunded.
Even better would be the ability to mark individual items on the order as returned/refunded from the existing 'Actions' drop down & the refund amount that was issued. Maybe even a tick box to update stock would be the icing. In the Order Totals pane, a box to show refund amount & total after refund would be the cherry!
Mark an item as returned/refunded would then change the order icon from Completed to Partial Return.
I don't need to process refunds from within Woo - just show what has happened for accounting purposes. - thanks!
Couldn't agree more! When a single item is refunded from a multiple-item order, that item is still listed in the "Awaiting Shipment" section in ShipStation, with no ability to remove it. This can lead to mistakes for a busy store, and it is very expensive to ship items that were refunded.
Samantha Dahlia commented
This would be a great function and I complete agree!
Any ideas for a work around?