Sort digital products by download attempts.
I have a handful of downloadable products on my site. Every so often, I'll notice that a customer has bought one of these, but hasn't downloaded the product – even months after purchase.
This leads me to wonder whether some customers don't know to look for a download link in their receipt, and assume the product will be delivered in some other way. You'd think they would contact me and ask about their purchase, but many don't, and I'm concerned that these customers may just assume that I ripped them off – some of these customers have gone on to unsubscribe from my mailing list.
It would be nice to be able to sort orders in the back end by download attempts. That way, I could periodically check to see who hasn't downloaded their purchases, and contact them personally. I might manage to preserve a few customer relationships that way.