"Manual emails" don't have the ability to "Import Existing Orders", as the other email methods do.

"Manual emails" don't have the ability to "Send to People with Payments Pending", as the other email methods do.

"Manual emails" don't have access to tall the "merge tags", as the other email methods do. These: {order_date}, etc.

I purchases "Follow-up Emails" not knowing that "Manual Emails" was the "******* child" of the entire plugin.

Please continue to add all the functionality that you so gloriously advertised for the other follow-ups into the MANUAL emails as well.

In the meantime, it would be honorable to change the web page that describes the product to list the limitations of Manual Emails. Because currently the product does not work as advertised.

In the Triggers tab of a Follow-up email, there is a drop-down from where you can select a category.

When a product in the selected category is purchased, the email is sent.

However, if you want to only sent the email when a specific product is purchased, regardless of its category, there is no option like "No category" or just "-" to select.

As a user, I expect that if I choose "Any Category", then this email will trigger if a product in any category is purchased.

However, the way the trigger currently works, is that if "Any Category" is selected, then no category is used to determine if the trigger will fire or not, but only the product.

Here's a screenshot of what I mean:

https://imgur.com/a/0J5gNnc

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I am setting up a Bookable Product using WooCommerce Bookings.
I want students of my Institute to book an appointment for an online video call.
I want to give them 3 choices of available video platform for any bookable time-slot (I can make those choices either Resources or Add-On products).

After they have completed the booking process, I would like to send them specific instructions on how to connect with our Institute through a notification or Follow-Up email.

I want the email to be specific to the platform they have selected (ie: if a student selected Facebook Messenger, they will receive a specific message with instructions on how to join us on Messenger; if a student selected Google Hangouts, they get a specific message related to their choice, etc.).

It would be rather easy to add this to the follow-up email creating page.

First select "Follow-up Type": "WooCommerce Booking"

In the triggers area, one would then select "Enable for", "A specific product", and pick the bookable product.

If another option could then appear that let's us select the resource/person/add-on product... Follow-ups would be perfect for many many users of WooCommerce Bookings and would greatly add to the marketing aspect of WooCommerce, developing what would start to look like a professional built-in auto-responder, simplifying the customer experience as one would not have to resort to third-party plugins to manage their marketing strategies.

The more functionalities you add, the more we love your products!

Hoping you will investigate that idea :)