Establish a woowiki. Centralise the info scattered thru forums and how to - into evolving wiki
Chirag Vora commented
Nice idea. There is really need of one stop repository for complete, reliable and upto date Woo documentation.
See the comments I've made above on content to include. The old forums contain a ton of info and snippets that need to be accessible. The knowledge base just isn't going to cut it. Just today I had a Canvas issue where the menu is going under the slider on the homepage. I know that this question has been addressed in the forums a while back, but since we can't access it, I can't get a quick answer. I'm left with the horrible user voice. So key to the Wiki would be to start by mining and organizing the Canvas info already in the forums.
I don't care whether it's paid or not ... I just wanna exchange tricks and tips.
Sounds like a great idea, it sucks that the forum is members only? Not keen to spend a hundred dollars on joining to discover we can't make it work for us. The time you need the most help is when you building a site, why should that cost money.
So I vote for a Wiki site as well...
I'm excited to see this. MediaTemple's community wiki has been very helpful to me when dealing with hosting-related issue and I expect that the same will be true with this project when it comes to working with your themes.
I like many of your users am completely energised by the WordPress and Woo Themes killer combo ...
Wouldn't it be cool if when ever I solve an Issue I had a space to write up my experience into a tutorial?
I would hope that others would do the same and build it up into a library.
I imagine If every member of Woo Themes wrote 1 article each on a solution to problem they had it would be a lot better then trawling through the forums!
Yes, I actually am looking at building a wiki for a client in the near future as well. Can you guys provide any kind of update for the forthcoming wiki theme?
Kaitlin Reeves commented
Is there a projected date that this theme will be launched? I'm needing to do a Wiki for a client and if it's going to be out in the next couple months I can hold off and spare myself having to deal with MediaWiki ; )
Mark Bailey commented
At our company we're taking a long look at Zendesk as a helpdesk/wiki/forum solution. At first we didn't like the way it merges knowledgebase-style articles and discussions, but we're really starting to appreciate the value of it. You can still have separate discussion forums and article sections, but one search spans everything. And, you can open articles up for discussion, allowing more forum-style interaction that's part of the big, searchable knowledge repository.
Of course, there are other alternatives that take similar approaches.
Hope this helps.
I'll just use Canvas as an example theme as it's the one I use most:
- More detailed explanation of theme changes by line item and purpose
- Code snippets to common Canvas tweaks
- Case studies for customization of Canvas
- Picking through the forum questions/responses and adding useful bits of customization knowledge
I've thought about doing this myself for Canvas users alone. Would be huge as there are so many custom nuggets in the forums but going through all the posts to find them (even with search) is a pain.
Common answers to reduce redundancy
What kind of information would you like to see us include here?