26 votes2 comments · WooCommerce » Category - Mobile Apps (iOS & Android) · Flag idea as inappropriate… · Admin →
An error occurred while saving the commentAnja commented
This is critical. Whether the issue is add-ons or other peripheral order details that are not offered as part of the core WooCommerce plugin, the app is simply useless if it doesn't mirror the full contents of the orders as you would see them in the WooCommerce back-end.
We're also using Woo for restaurant orders --- even though the app is more geared toward standard retail we became convinced it had evolved enough functionality to support our needs. But foodservice orders require immediate fulfillment and WooCommerce is weak in this area. We are currently using a workaround that flags order notification emails as important and triggers a custom sound on our POS tablet --- this creates the appropriate urgency and we can see the entire order with full accuracy. However we still have to switch back to the app to mark the order complete. Not great for a tiny business, not great for lunch rush --- this is limping along at best. We'd like to stick with Woo as we've already got sunk costs implementing it and everything else works well for our purposes, but we need a more streamlined way to receive orders FAST and mark them complete, all from a single interface. Please make the app reflect all order details --- it must be compatible with every WooCommerce plugin available! Would pay for a premium version of the app if that's what it'll take.
EAnja supported this idea ·